Bilingual Customer Service Agent – Full-Time – 2021-0034
YOUR CHALLENGES:
- Ensure that orders are processed effectively, either by phone, emails or faxes
- Process each order in the computer system accurately
- Provide exceptional customer service to our clients
- Process calls to all customers as required by the cheese factory
- Dealing with customer complaints and resolve problems to keep an outstanding customer service
WHAT YOU HAVE:
- Minimum High School Diploma and / or equivalent experience and education
- Minimum of one (1) year experience in a similar position
- Must be comfortable to work in a fast paced environment
- Excellent attention to details and high precision when you perform your job daily tasks
- You are an excellent team worker
- Excellent customer service and problem-solving skills
- Excellent verbal and written communication skills
- Good knowledge of MS Office, more particularly Excel
- Alphanumeric data entry efficiency
- Bilingual English, French
Status : Full time, Permanent
Work Schedule : Day
SEND YOUR RESUME : rh@fromagestalbert.com Or please fill out available internal employee’s application form