Customer Service Agent (contract – full time) – 2018-0015
WHO WE ARE:
St-Albert Cheese … CANADIAN CAPITAL OF THE CURDS! Working at the St-Albert Cheese coop means working for and with people that care about your success and well-being because we know that our employees are the backbone of our company. We aren’t just looking for people to fill various positions we are looking for people that are a good fit and want to be part of growing our company. If you would live to join a place that promotes from within and will be around for another 124 years, then we want to meet you!
WHAT WE OFFER :
- Competitive wages;
- A complete benefits plan;
- Group RRSP;
- Business stability (we will celebrate our 125th anniversary in 2019!);
- A sincere commitment to our employees;
- An employee discount for all in-store and restaurant products;
- Great opportunities to professional development;
- An atmosphere of Franco-Ontarian pride;
- Employee Assistance Program.
YOUR CHALLENGES :
- Ensure that orders have been taken, either by phone, emails or faxes;
- Process each order in the computer system accurately;
- Provide exceptional customer service;
- Call all customers as required by the cheese factory;
- Dealing with customer complaints and resolve problems to keep a outstanding customer service;
WHAT YOU HAVE :
- High School Diploma or equivalent;
- Minimum of one (1) year experience in a similar position; ;
- Must be comfortable to work in a fast pace environment;
- Attention to details;
- Team work;
- Good knowledge of MS Office;
- Bilingual.
Status: Full time
Work Schedule: Day
SEND YOUR RESUME : rh@fromagestalbert.com
We thank each candidate for their interest, however, only selected candidates will be contacted.