Bilingual -Customer Service Agent – Full Time- Temporary 1 year – 2020-0022
- Business stability (we celebrated our 125th anniversary in 2019!)
- A sincere commitment to our employees
- An employee discount for all in-store and restaurant products
- Great opportunities to professional development
- Work-Family flexibility
- An atmosphere of Franco-Ontarian pride
- Competitive compensation
- Employee Assistance Program.
YOUR CHALLENGES :
- Ensure that orders are processed effectively, either by phone, emails or faxes
- Process each order in the computer system accurately
- Provide exceptional customer service to our clients
- Process calls to all customers as required by the cheese factory
- Dealing with customer complaints and resolve problems to keep an outstanding customer service
WHAT YOU HAVE :
- Minimum High School Diploma and /or equivalent experience and education
- Minimum of one (1) year experience in a similar position
- Must be comfortable to work in a fast pace environment
- Excellent attention to details and high precision when you perform your job daily tasks.
- You are an excellent team worker
- Excellent customer service and problem-solving skills
- Excellent verbal and written communication skills
- Good knowledge of MS Office, more particularly Excel
- Bilingual English, French
Status: Full time, Temporary for 1 year
Work Schedule: Day
SEND YOUR RESUME : rh@fromagestalbert.com