Bilingual -Customer Service Agent – Logistics and Distribution 2019-0014
WHO WE ARE:
St-Albert Cheese … CANADIAN CAPITAL OF THE CURDS! Working at the St-Albert Cheese coop means working for and with people that care about your success and well-being because we know that our employees are the backbone of our company. We aren’t just looking for people to fill various positions we are looking for people that are a good fit and want to be part of growing our company. If you would live to join a place that promotes from within and will be around for another 124 years, then we want to meet you!
WHAT WE OFFER :
- Competitive wages
- A complete benefits plan
- Group RRSP
- Business stability (we will celebrate our 125th anniversary in 2019!)
- A sincere commitment to our employees
- An employee discount for all in-store and restaurant products
- Great opportunities to professional development
- An atmosphere of Franco-Ontarian pride
- Employee Assistance Program.
YOUR CHALLENGES :
- Ensure that orders are processed effectively, either by phone, emails or faxes
- Process each order in the computer system accurately
- Provide exceptional customer service to our clients
- Process calls to all customers as required by the cheese factory
- Dealing with customer complaints and resolve problems to keep an outstanding customer service
WHAT YOU HAVE :
- Minimum High School Diploma and /or equivalent experience and education
- Minimum of one (1) year experience in a similar position
- Must be comfortable to work in a fast pace environment
- Excellent attention to details and high precision when you perform your job daily tasks.
- You are an excellent team worker
- Excellent customer service and problem-solving skills
- Excellent verbal and written communication skills
- Good knowledge of MS Office, more particularly Excel
- Bilingual English, French
Status: Full time Work Schedule: Day
SEND YOUR RESUME : rh@fromagestalbert.com