Customer Service Agent – Bilingual (EN/FR) – Part Time – 2025-0024
WHAT WE OFFER :
- Business stability (we celebrated our 130th anniversary in 2024!)
- A sincere commitment to our employees
- An employee discount for all in-store and restaurant products
- Great opportunities for professional development
- Work-Family flexibility
- An atmosphere of Franco-Ontarian pride
- Competitive total compensation Performance based bonus
- A complete benefits plan
- Group RRSP
- Employee Assistance Program
YOUR CHALLENGES :
- Ensure that orders are processed effectively, either by phone, emails or faxes
- Process each order in the computer system accurately
- Provide exceptional customer service to our clients
- Process calls to all customers as required by the cheese factory
- Dealing with customer complaints and resolve problems to keep an outstanding customer service
WHAT YOU HAVE :
- Minimum High School Diploma and /or equivalent experience and education
- Minimum of one (1) year experience in a similar position
- Must be comfortable to work in a fast-paced environment
- Excellent attention to details and high precision when you perform your job daily tasks.
- You are an excellent team worker
- Excellent customer service and problem-solving skills
- Excellent verbal and written communication skills
- Good knowledge of MS Office, more particularly Excel
- Alphanumeric data entry efficiency
- Bilingual English & French
Status: Part time, permanent
Work Schedule: Days (to be determined)
Please send your resume along with a cover letter to rh@fromagestalbert.com indicating the job title and the posting reference number in the subject.
Please note that we thank each candidate for their interest. However, only selected candidates will be contacted.